About Us Latest News Clubs & Groups Satisfaction Survey 2021 In March 2021, we wanted to see how our affiliated clubs and groups felt about the service they had received during the year when COVID-19 had forced many clubs to close. We replaced physical club visits with regular updates from NYA, the National Body for youth work - explaining when and how it would be safe to reopen. The policy & procedure documents we offer clubs were also completely overhauled and updated, going from 27 documents to over 100. Many clubs asked for personalised support with their reopening plans and questions were submitted to both NYA and the UKYouth network we are a member of to get comprehensive feedback and advice from youth workers across the country. Here is what clubs said about the service they received in the 20-21 affiliation year... We've got lots of exciting plans for our clubs and groups for the 21-22 year - watch this space!!